Can I place multiple orders from the same table?

Yes, you can place multiple orders from the same table. Each order reflects as a separate suspended transaction under Recent Sales. Upon order fulfillment, when you click the [...] under the Action column and select Bill Table # all the suspended transactions for that single table are combined and billed as a single transaction. 

Plugins in Tagrain are either Subscription Based or License Based. So the price that you pay for your plugins is based on the number of POS terminals that you have in your setup and the number of licences that you have acquired.

There will be no change in your subscription amount in the current billing cycle if you are only deactivating the Scan and Order plugin AND not updating your Store / POS count.

To be able to subscribe to and activate the Scan and Order plugin you should first activate the Hospitality for Quick Serve and Fine Dining plugin. The plugin is already included in both the editions - Community and Enterprise. This means that you will NOT be required to purchase and subscribe to this plugin. You just have to activate the plugin from the Purchase Subscription Screen. 

Activating or Deactivating this Hospitality for Quick Serve and Fine Dining plugin will not affect your subscription amount for your next billing cycle because the plugin is free.

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• Can I place multiple orders from the same store?

  Yes, you can place multiple orders from the same table. Each order reflects as a separate suspended transaction under Recent Sales. Upon order fulfillment, when you click the [...] under the Action column and select Bill Table # all the suspended ...

• As a customer, do I need to register myself to place an order?

  Yes, when you tap on the Place Order button to place an order, a customer registration pop up screen appears. This screen prompts you to specify your details like your name, email, and phone number. This actually helps the cafe / restaurant deliver ...

• Can I reserve more than one table as a Take Away table?

  The Hospitality for Quick Serve and Fine Dining plugin is targeted towards small cafes and restaurants who are selling food items like Burgers, Wraps, Sandwiches, Muffins, Pastries and beverages like coffee, tea, and bottled drinks. These Cafes ...

• Can I generate a QR Code for a Takeaway Table?

  The application does NOT allow you to generate a QR Code for a table marked as a Takeaway table. Even if you attempt to enable QR Ordering for a Takeaway table the application will generate an error message pop up stating that QR Ordering is not ...

• My customers are getting an error "Table Not Found". How do I fix it?

  Your customers may encounter an Table Not Found error if the Table for which you have generated the QR Code is not marked as Active. To prevent this error from reoccurring, you can navigate to Home > Setup > Store Management, expand the Tables ...