Can I unvoid a sale using the Tagrain App for Android?
Question
If I have voided a sale, can I 'un-void' or reverse that action, using the Tagrain App for Android?
Setup
Tagrain for android Tablet
Answer
Tagrain App for Android, allows you to make a sale, suspend a sale, recall a sale and even void a sale. The caveat is that once you void a sale it cannot be unvoided. You can instead suspend a sale because a suspended sale can be recalled from under the recent sale option. The best you can do is to recreate the sale.
You can only recall a suspended sale and not a canceled sale. A canceled sale becomes void. Suspended sale can be recalled from under the recent sales screen.
In order to re-create a sale, you can perform the below steps:
- Add the customer to the sale screen
- Add the item/items to sell
- Suspend the sale
- Bring up the Recent Sales Ledger
- Find the suspended sale
- Tap on the recall symbol
- Add or Remove the item/items if required
- Tap on Pay
- Select the payment type
- Specify the amount to be paid
- Specify the payment mode to complete the sale
For more information on performing sale using the Tagrain App for Android, you can visit the below topics:
Using Tagrain App For Android
Cashier’s Guide To Tagrain App For Android
A recreated sale is just like a new sale and would appear on the sale ledger at the close of the day.
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