How To Utilize Store Credits For Payments?
Introduction
Store credits is a type of payment and can be used in the sales transaction. Store credits are issued to customers at the time of refund.
Store Credits can only be issued to a registered customer and can never be issued to a Cash / Walk in Customer. It totally depends on the retailer’s sales policy whether to issue Store Credits or not. Some retailers allow refunds only in the same payment type(s) in which the original sales transaction was done.
The Store Credits are generally issued to a customer when processing a refund.
The "Store Credit" feature is unlocked upon activation of the Customer and Credit Management plugin.
How to utilize Store Credits to make payments?
To use Store Credits as a payment type, you need to open the “Web Register” and pick a customer who has a store credit balance.
Click on the Eye symbol. This will bring up the “Customer Information” page wherein you can view detailed information about the customer, including his store credits, loyalty points, list of recent transactions, etc.
Add some products to the transaction list and click “Pay”. Select “Store Credit” as the payment option. The Payment Screen also displays the total store credit balance that the customer has.
Store Credit as a payment option will only get enabled if the customer has some store credit balance.
Store Credit is only available to Registered Customers. It is not available for Cash / Walk-in customers.
Upon successful payment, you can go back to the Web Register and view the “Customer Information Card”. You will notice that the Store Credit balance for "Glenn Berray" has reduced from SGD335 to SGD185, which is equivalent to the amount utilized for making the payment. He is now left with SGD150 as the new Store Credit balance.
The Store Credit balance of the customer will get automatically updated as soon as the transaction is completed. The “Store Credit” balance that is utilized to make payment is also reflected in the Sale Receipt of the corresponding sale transaction.
Suggested Readings
How To Create Payment Types In Tagrain?
What are gift cards and how to sell them?
How To Redeem Gift Cards?
Suggested Videos
Related Articles
Utilize Store Credits For Payment In Tagrain
Introduction Store credits is a type of payment and can be used in the sales transaction. Store credits are issued to customers at the time of refund. The "Store Credit" feature is made available in Tagrain upon activation of the "Customer and Credit ...What Are Store Credits And How To Issue Them?
Introduction Store Credits is a type of payment that can be used in a sales transaction. Store credits are issued to customers at the time of refund. Store Credits can only be issued to a registered customer and can never be issued to a Cash / Walk ...Collect Payments using Elavon
In this article: We will cover the steps to collect card payment using the Elavon Payment Processor. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different device then please ...Collect Payments using Windcave
In this article we will cover the steps to collect card payment using the Windcave Payment Processor. Please Note - Tagrain Windcave Payment Processor has been tested with the CHU200T, If you intend to use a different device then please contact us in ...Using Gift Cards as a Store Credit in Tagrain
Introduction You may be required to execute a Refund transaction, in a scenario wherein a customer is willing to return a good already purchased earlier. In case of a refund, the total amount of the goods returned is refunded. This amount can be ...