Selling "Combo Meals" on a Web Register

Selling "Combo Meals" on a Web Register

Introduction

Tagrain hospitality, though available as a plugin, is more of an industry vertical. This vertical is targeted towards small cafes and restaurants who are selling food items like Burgers, Wraps, Sandwiches, Muffins, Pastries and beverages like coffee, tea and bottled drinks.

These Cafes either sell prepackaged and already prepared food items or food items that can be further modified on customer’s request. For example the customer can ask for an extra slice of cheese in their burger OR can ask for an extra shot in the coffee OR can ask to remove ice cubes from the cold drink.

These and such Cafes are further characterized by the fact that they may have a small seating area of a few tables where the food is served to the customers.

See: Features of the Hospitality for Quick Serve and Fine Dining plugin. 
Hospitality for Quick Serve and Fine Dining Plugin is included in the Community and Enterprise editions.
In this article we are going to see the steps involved in selling a Combo Meal in Tagrain.

Steps to sell a Combo Meal on the Web Register

Step 1. Navigate to Home > Web Register > POS.  This will bring up the Point of Sale screen. Click on the “Extra Value Meal” tile to open the Extra Value Meal popup screen.

Step 2. Select the Main Dish. For the purpose of this article, we have selected the Cheese Burger without any modifiers. The main Dish can be modified by clicking the “Customize” hyperlink. See: Combo Meal Customization



Step 3. Select the Side Dish. For the purpose of this article, we have selected 2 quantities of “Fries Medium”. See: Modifiers and Ingredients in Tagrain.



Step 4. Select the Drink. For the purpose of this article, we have selected 1 quantity of “Fountain Coke Small”. See: Modifiers and Ingredients in Tagrain.



Step 5. Click the “Pay” button to proceed to the “Select Table” screen. This screen will display the table number of each table along with the “Take Away” table. See: Table Management in Tagrain Hospitality



Step 6. Select the appropriate payment method to process the payment. Since this customer was a walk-in customer, the only payment options available are “Cash” and “Credit Card”. The Payment Screen also displays the “Table Number” which acts as a link between the order and the table where the customer will be sitting.



Step 7. Click the “Cash” button to receive the payment. As stated earlier in the article, the payment options will vary for a Walk-in-Customer and a Registered Customer. For the purpose of this article, we took the payment as “Cash”.



The payment options will vary for a Walk-in-Customer and a Registered Customer. For walk-in customers the payment can be processed either in Cash or Credit Card or Gift Card. For registered customers, additional options like Loyalty, Store Credit and On-Account are enabled.
Every store has its own set of rules and policies around accepting payments from customers. It is best to clarify your store’s practices with your store manager before accepting any payments.

Step 7. Upon successful payment a “Receipt/Tax Invoice” would be generated. This will display the Food item or Beverage that the Customer has brought along with the mode of payment selected. In our article, the customer has brought an “Extra Value Meal” which is evident from the receipt below.


Suggested Readings

Different Type of Products in Tagrain Hospitality
Modifiers and Ingredients in Tagrain Hospitality
How to Activate and Deactivate the Hospitality for Quick Serve and Fine Dining Plugin?
Additional Features in Hospitality for Quick Serve and Fine Dining Plugin

Suggested Videos

How to Activate and Deactivate the Hospitality for Quick Serve and Fine Dining Plugin?

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