Tagrain KOT - Kitchen Order Ticket
Introduction
Tagrain hospitality, though available as a plugin, is an industry vertical. This vertical is targeted towards small cafes and restaurants who are selling food items like Burgers, Wraps, Sandwiches, Muffins, Pastries and beverages like coffee, tea and bottled drinks.
These Cafes either sell pre-packaged and already prepared food items or food items that can be further modified on customer’s request. For example, the customer can ask for an extra slice of cheese in their burger OR can ask for an extra shot in the coffee OR can ask to remove ice cubes from the cold drink.
These and such Cafes are further characterized in that they may have a small seating area of a few tables where the food is served to the customers.
Hospitality for Quick Serve and Fine Dining Plugin is included in both the COMMUNITY Edition and the ENTERPRISE Edition.
Steps to generate a KOT (Kitchen Order Ticket)
This article explains KOT (Kitchen Order Ticket) and how it is generated and printed in Tagrain Hospitality.
Step 1. Open the Web Register, select some food items to sell.
Step 2. Click the Pay button to open the Table Selection Screen. Based on the Customer’s preference select Dine In or Take Away. In this example we have selected Dine In. Click on the Select button.
Step 3. On the Payment Screen choose a Payment Method to make the payment. The payment options vary for a Walk-in-Customer and a Registered Customer.
Step 4. Upon successful payment, a receipt is generated followed by a KOT. The application gives you the option to select the printers where you want to print the transaction receipt and the KOT.
This means that the cashier can print the transaction receipt at the cash counter and can select the printer in the kitchen to print the KOT. A sample KOT is pasted below.
Suggested Reading
Selling "Combo Meals" on a Web Register
Selling "Combo Meals" using Tagrain App for Android
Selling "Combo Meals" using Tagrain App for iPad
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