Can I 'un-void' a sale using the Tagrain App for iOS?

Can I 'un-void' a sale using the Tagrain App for iOS?

Question

If I have voided a sale, can I 'un-void' or reverse that action, using the Tagrain App for iOS? 


Setup

Tagrain for iOS Tablet


Answer

Tagrain app for iOS, allows you to make a sale, suspend a sale, recall a sale and even void a sale. The caveat is that once you void a sale it cannot be unvoided. You can instead suspend a sale because a suspended sale can be recalled from under the recent sale option. The best you can do is to recreate the sale.  



Important


You can only recall a suspended sale and not a canceled sale. A canceled sale becomes void. Suspended sales can be recalled from under the recent sales screen. 



Additional Information

In order to re-create a sale, you can perform the below steps:

  1. Add the customer to the sale screen

  2. Add the item/items to sell 

  3. Suspend the sale

  4. Bring up the Recent Sales Ledger 

  5. Find the suspended sale 

  6. Tap on the recall symbol

  7. Add or Remove the item/items if required

  8. Tap on Pay

  9. Select the payment type 

  10. Specify the amount to be paid 

  11. Specify the payment mode to complete the sale 




Tip


A recreated sale is just like a new sale and would appear on the sale ledger at the close of the day.