Customer Order and Delivery Management Plugin is a software module that seamlessly integrates with Tagrain. The plugin once purchased and activated allows retailers to further extend the capabilities of their TAGRAIN edition. Some of the prominent features are explained in the section below:
Customer Order management
As the business grows, so do the customers. This plugin allows retailers to enhance customer service by helping them uniquely identify customer orders and capture customer specific instructions related to that order.
In-store pickups
There comes a point where the retailers would like to offer their customers an in-store pickup option. This plugin allows retailers to accept customer orders through any channel but allows customers to pick up the goods by walking into a nearby store. This is also the first step in offering omnichannel capabilities to your customers.
Home Delivery
This plugin allows you to start offering home deliveries or deliveries to specific addresses. This option is extremely useful when you book a lot of orders on phones or when you receive online orders from Shopify. This plugin also allows you to update the tracking information like tracking number, tracking url on the delivery document helping the customer to track the shipment.
Customer Orders and Delivery Management Plugin Activation
Customer Order and Delivery Management Plugin Deactivation
Marking Orders for Pickup and Delivery
Managing home deliveries of Customer Orders
Managing store pickup of Customer Orders
Refund and cancellation of Customer Orders
Impact of store pickup and delivery on inventory