Sale using multiple credit cards - Clover Connect

Introduction

Clover Connect Payment Processor Integration Plugin is a software module that seamlessly integrates with Tagrain and allows you to offer a quick, seamless and secure payment experience to your customers.

Upon successful integration, cashiers can take credit and debit card payments from customers at the POS. This integration helps your cashier save the hassle of manually entering the amount and card details at the POS.

Quote - The Clover Connect Payment Processor plugin when subscribed to and activated allows you to offer a quick, seamless and secure payment experience to your customers. This plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription.Once set up, cashiers can take credit and debit card payments from customers using the Clover Payment Device.

Info - Available only for the USA and Canada, Clover Connect Payment Processor plugin allows you to accept normal and contactless NFC credit and debit card payments from all major brands using the Elavon Payment Device.

Note - The Clover Connect Payment Processor plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription as the plugin is free.

Alert - After you subscribe to the Clover Connect Payment Processor plugin, you will have to map the Elavon Payment Processor Device to your POS terminal to be able to accept card payments.

In the article Collect Payment using Clover Connect Payment Type we have explained how to conclude a sale transaction with Clover Connect as the Payment Type. However, there may arise a scenario wherein a Customer pays for a sale transaction using multiple Credit Cards. In this article, we will see how such a sale is handled by the Tagrain POS system.

Prerequisites

The only prerequisite to collect credit and debit card payments using Clover Connect is to add Clover Connect as a payment type in Tagrain.

To Add Clover Connect as a payment type in Tagrain you must:

Step 1: Acquire the Merchant Id from Clover

Step 2: Create a payment type in Tagrain and establish the connection between Tagrain to Clover

Step 3: Map Clover Device to Tagrain POS

For more details, refer to the article: Clover Connect Payment Processor Integration Plugin Activation

Scan a few products to the transaction grid and click Pay.

On the Payment Screen, click the Cards button, to receive the credit card payment via the Clover Connect payment processor.

To demonstrate sales using multiple cards, we have split the payment.

Let’s assume that the customer pays $90.14 using one card and $80.14 using another. The balance $131 is paid in cash.

Payment made via the cards is represented by the last four digits of the card used to make the payment. (Screenshot below)

The payment authorisation request is sent twice to the Clover Device mapped to your POS register. This is because for Clover Connect these are 2 separate interactions. Customer will have to individually approve these.

In the scenario that we just mentioned, where the payment has been made using 2 different credit cards, the Clover Device will print 2 separate receipts.

Each receipt will have a mention of the last 4 digits of the card that was used to make the purchase. Similarly the transaction receipt (See Screenshot below) generated on the Web Register will also have a mention of the last 4 digits of the card used to make the payment. See: Receipt Format

Since the customer has made a part payment the application would take you back to the payments screen to collect the balance amount $100. Select a payment method and click OK to complete the sale and generate a transaction receipt.

In a separate article on Web Register, we mentioned that the Recent Sales tile is used to view a list of all recent sale transactions performed. Navigate to Recent Sales and expand a transaction where Clover Connect was used as a Payment Type. Click on the Payments Tab. You that

You will notice that Clover Connect is listed as a Tender Type and this entry appears twice. This is because Customer has paid using 2 different credit cards. He has paid $90.14 using one card and $80.14 using another. So for Clover Connect these are 2 separate transactions.

Sale using multiple credit cards - Clover Connect

Sale using multiple credit cards - Clover Connect

Introduction

Prerequisites

Suggested Readings

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