Tagrain Hospitality Guide
Tagrain Hospitality Overview
Tagrain Hospitality is targeted towards small sized cafes and restaurants that sell food items like Burgers, Wraps, Sandwiches, Muffins, Pastries and beverages like coffee, tea, and bottled drinks along with service.
These Cafes either sell pre-packaged food (already prepared food items) or food items that can be further modified on customer’s request. For example, the customer can ask for an extra slice of cheese in their burger OR can ask for an extra shot in the coffee OR can ask to remove ice cubes from the cold drink.
These cafes and restaurants have a small seating area with a few tables where the food is served to the customers and/or a takeaway section where the customer has the option to pick up the ordered food.
Prerequisites
The Tagrain Hospitality POS is included in both – Tagrain Community and Tagrain Enterprise editions. This means that you will NOT be required to purchase anything over and above your retail POS. However, you MUST activate the Hospitality for Quick Serve and Fine Plugin and enable the switch Show Hospitality Products under POS settings.
Key Features of Tagrain Hospitality
Tagrain Hospitality POS comes with some unique features. These are explained in the section below:
Modifiers
In addition to being able to define modifiers to menu items, you can also define additional prices for modifiers.
Combo Meals
This plugin gives you the option to create combo meals. Once a combo meal is created, the customer will have the choice to either opt for the combo meal OR an individual dish.
Time Based Menus
You will be able to define time-based menus like Breakfast Menu, Lunch Menu, etc.
Table Identifiers
This plugin caters to elementary table management using table identifiers (spoons).
Suited for Take Away and Sit-in establishments
The unique table identifiers help you to offer both Take Away and Sit-in options to your customers.
Different Product Types in Tagrain Hospitality
Tagrain Hospitality allows you to create the following Product Types:
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Modifier Product Type
●
Menu Item Product Type
●
Combo Product Type
Each of these product types are covered in detail in the upcoming sections.
Modifier Product Type in Tagrain Hospitality
Overview
Modifiers, for all practical purposes, are standard products which further accentuate menu items (products that are sold on the POS) as per customer’s preferences. They can be added to or removed from the products being sold on the POS (Menu Items). Typical examples of Modifiers are Cheese, Pickles, Bacon, Lettuce, Mayonnaise, etc. For example, A customer buying a burger can ask for Extra Cheese, No Pickles, Extra Bacon, etc.
Characteristics – Modifier Product Type
Modifier type of products are characterized by the following features:
●
Modifiers cannot be sold independently on the POS.
●
Modifiers can be considered to be as ingredients of a larger product (Menu Item - explained below).
●
Modifiers are products that can either be removed or added to an existing product (of the type Menu Item - explained below) being sold on the POS.
●
Modifiers appear on the POS as a popup when a Menu Item is either selected directly OR is selected as part of a combo meal.
●
A modifier may have a base price. This further means that IF the base price = 0, the modifier will NOT be charged for.
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A Modifier product is by default a non-stock product with an option to convert it into a stock managed product from the Advanced Settings accordion
Steps to create Modifier Product Type
It is best to ensure that you have all the information about the product before creating it as some settings cannot be modified after creation. Before creating a product, the following should be created: ● Product Group ● Manufacturer ● Tax Code
|
Navigate to Home > Inventory > Product to bring up the Product Master List View Screen. Click the Add Product button to open the Product Card Screen. The Product Card Screen is split into sections called accordions.
Please Note:
Some accordions may or may not be visible, depending upon the Edition being used, the Plugin activated, AND Product Configuration.
When you select a Modifier Product in the Product Type drop-down, the following accordions will appear in addition to the Header Section.
●
Costing and Pricing
●
Advance Settings
●
Inventory
●
Product Images
Let us cover each of these sections in detail.
Header Section
In this accordion you are required to fill in the required information including the mandatory fields such as Description, Product Group, etc. from the available valid values. The mandatory fields are marked with an (*) asterisk mark.
The various fields in the Modifier Product Card Screen are explained below:
Description:
You need to specify the Modifier Product Name or Description in this field. This is what is printed on the receipts and displayed on the reports - This is a free text box.
Product Code:
This is a unique identifier for your Modifier product. If you wish to enter a custom product code, then select the checkbox, and enter a custom product code. It helps to find the product on the Web Register. If this field is left blank, the application will auto-populate the field with the Product Code pre-defined in the application.
Product Group:
We use Product Groups so that it becomes easy to find the products on the Web Register. It also helps to see how similar products are performing via reports. You can specify a Product Group either by clicking the 3 dots [...] to open a Product Group Search Screen and select a Product Group OR by typing in the Product Group name.
UPC Code:
You need to specify a UPC Code or Barcode for the Modifier Product. The UPC code is different from the Product Code. It helps you scan the Products at the Point of Sale.
Product Type:
Click on the drop-down menu to pick the Modifier as your Product Type.
Tax Code:
Link the Modifier product to the Tax Code to ensure the correct rate of Tax is applied to the product when it is sold. You can specify a Tax Code either by clicking the 3 dots [...] to open a Tax Code Search Screen and select a Tax Code OR by typing in the Tax Code name.
Manufacturer (Brand):
Additional Product Information useful for locating the product or in reporting to see which Manufacturer (Brand) is selling well. . You can specify a Manufacturer (Brand) either by clicking the 3 dots [...] to open a Manufacturer (Brand) Search Screen and select a Manufacturer (Brand) OR by typing in the Manufacturer (Brand) name.
Inclusive Taxed:
Switch this ON, if your Modifier Product is tax inclusive.
Costing and Pricing Section
In this accordion you can either specify the standard cost and the markup % to calculate the Retail Price OR you can specify the standard cost and the retail price to calculate the markup %.
Advance Settings Section
In this accordion you can define and control the advanced settings related to your Modifier Product Type, like Long Description | non-Stock | Allow Fractional Quantity etc.
Inventory Section
In this accordion you can define and control the retail price related to your Modifier Product Type. Retail Price calculated in this accordion is defaulted across all the stores. Should you prefer, the retail price for different stores can be edited.
Product Images Section
In this accordion you can attach an image to your Modifier Product Type. This image would reflect on the Point-of-Sale Grid Screen and proves useful when you are selling that item at the Point of Sale. It ensures that the correct product is selected for billing.
Menu Item Product Type in Tagrain Hospitality
Overview
Menu Items are products that are sold on the Tagrain Hospitality POS. Menu Items are like composite items except that a Menu Item (on the POS) will allow you to ‘see’ the modifiers and ‘modify’ the Menu Item as per the customer’s preference.
Selecting a Menu Item from the dropdown, opens an additional accordion Modifiers and Ingredients where you can specify the possible modifiers to the Menu Item. You also have the option to mark one or more than one modifier as an ingredient of the Menu Item. Selecting a Menu Item on the POS will give you two options.
- Asking you whether you want to convert the Menu Item into a combo meal. This option will come only if this Menu Item is part of a combo meal (defined below)
- List all the modifiers with their default values selected and asking you if you would like to change them as per customer’s preferences
Characteristics – Menu Item Product Type
Menu Item type of products are characterized by the following features:
●
Menu Items mandatorily have a Product Group attached to them.
●
A Menu Item can be stock managed only if it DOES not have any modifiers defined for it. For example, if you are a retailer that sells already made products like sandwiches, muffins, cakes, etc., you may want to manage the inventory of these and such products. In such a case, you need not define the modifiers to these products.
●
If the modifiers are NOT defined for such products (menu items) the menu item is automatically be marked as non-Stock = FALSE
Steps to create Menu Item Product Type
It is best to ensure that you have all the information about the product before creating it as some settings cannot be modified after creation. Before creating a product, the following should be created: ● Product Group ● Manufacturer ● Tax Code
|
Navigate to Home > Inventory > Product to bring up the Product Master List View Screen. Click the Add Product button to open the Product Card Screen. The Product Card Screen is split into sections called accordions.
Please Note:
Some accordions may or may not be visible, depending upon the Edition being used, the Plugin activated, AND Product Configuration.
When you select a Menu Item Type Product in the Product Type drop-down, the following accordions will appear in addition to the Header Section.
●
Costing and Pricing
●
Advance Settings
●
Inventory
●
Product Images
●
Modifiers and Ingredients
Let us cover each of these sections in detail.
Header Section
In this accordion you are required to fill in the required information including the mandatory fields such as Description, Product Group, etc. from the available valid values. The mandatory fields are marked with an (*) asterisk mark.
The various fields in the Menu Item Product Card Screen are explained below:
Description:
You need to specify the Menu Item Name or Description in this field. This is what is printed on the receipts and displayed on the reports - This is a free text box.
Product Code:
This is a unique identifier for your Menu Item. If you wish to enter a custom product code, then select the checkbox, and enter a custom product code. It helps to find the product on the Web Register. If this field is left blank, the application will auto-populate the field with the Product Code pre-defined in the application.
Product Group:
We use Product Groups so that it becomes easy to find the products on the Web Register. It also helps to see how similar products are performing via reports. You can specify a Product Group either by clicking the 3 dots [...] to open a Product Group Search Screen and select a Product Group OR by typing in the Product Group name.
UPC Code:
You need to specify a UPC Code or Barcode for the Menu Item. The UPC code is different from the Product Code. It helps you scan the Products at the Point of Sale.
Product Type:
Click on the drop-down menu to pick the Menu Item as your Product Type.
Tax Code:
Link the Menu Item to the Tax Code to ensure the correct rate of Tax is applied to the product when it is sold. You can specify a Tax Code either by clicking the 3 dots [...] to open a Tax Code Search Screen and select a Tax Code OR by typing in the Tax Code name.
Manufacturer (Brand):
Additional Product Information useful for locating the product or in reporting to see which Manufacturer (Brand) is selling well. You can specify a Manufacturer (Brand) either by clicking the 3 dots [...] to open a Manufacturer (Brand) Search Screen and select a Manufacturer (Brand) OR by typing in the Manufacturer (Brand) name.
Inclusive Taxed:
Switch this ON, if your Menu Item is tax inclusive.
Costing and Pricing Section
In this accordion you can either specify the standard cost and the markup % to calculate the Retail Price OR you can specify the standard cost and the retail price to calculate the markup %.
Advance Settings Section
In this accordion you can define and control the advanced settings related to your Menu Item Product Type, like Long Description | non-Stock | Allow Fractional Quantity etc.
Inventory Section
In this accordion you can define and control the retail price related to your Menu Item Product Type. Retail Price calculated in this accordion is defaulted across all the stores. Should you prefer, the retail price for different stores can be edited. Like Long Description | non-Stock | Allow Fractional Quantity etc.
Product Images Section
In this accordion you can attach an image to your Menu Item Product Type. This image would reflect on the Point-of-Sale Grid Screen and proves useful when you are selling that item at the Point of Sale. It ensures that the correct product is selected for billing.
Modifiers and Ingredients Section
In this accordion you can define Modifiers and Ingredients for your Menu Item Product Type. This image would reflect on the Point-of-Sale Grid Screen and proves useful when you are selling that item at the Point of Sale. It ensures that the correct product is selected for billing.
Product:
This field displays the name and code of the Modifier.
Option:
This field is a drop-down menu which has 2 options: No and Standard. It controls which one of the 2 options will be highlighted on the Modifier Popup.
Recipe Quantity:
This field displays the quantity of the Modifier. It is this quantity that is reduced from the inventory when this modifier is selected in the popup menu.
Treat as Ingredient:
When this is switched ON, it marks the modifier as an ingredient, making it as one of the base constituents of the Menu item. You will not be able to sell the Menu item, if this modifier is out of stock. When this switch is enabled, the other 2 switches are automatically disabled. Marking a modifier as an ingredient affects stock levels and is explained later in the document.
Extra Allowed:
When this is switched ON, it allows the cashier to add an Extra quantity of the modifier via the modifier popup menu.
Can be Removed:
When this is switched ON, it allows the cashier to remove the modifier on the modifier popup menu.
Action:
This field contains the “Delete” button and allows you to delete a “Modifier” you no longer require in the configuration.
Treating a Modifier as an Ingredient
Modifiers are attached (optional) to Menu Items to further accentuate the product that they are buying. Extra Cheese, Extra Mayonnaise, No Pickles, etc. are good examples of a Modifier. A Modifier can be treated as an Ingredient in Tagrain Hospitality. This is generally done for better inventory management and reporting.
Let us try to understand this with an example.
The screen above represents a Modifier popup for Veggie Toastie on the Tagrain Hospitality Point of Sale (POS).
There are 3 modifiers shown in the image above - Cheese, Guacamole, and Olives. There are 3 buttons against each of them - No, Standard and Extra. Let’s see what the role of these buttons in a Modifier is as to why they are even there.
The No Button
enabled against an item signifies that it will not be added as a modifier, by default. As shown in the image above, Guacamole has No enabled against it. This means that if the Veg Toastie is selected with Guacamole set to No, it will not be added as a modifier by default. It will however be allowed to be added as a standard portion or an extra portion.
The Standard Button
enabled against an item signifies that it will be added as a modifier, by default. As shown in the image above, Cheese has Standard enabled against it. This means that if the Veg Toastie is selected with Cheese set to Standard, it will be added as a modifier by default. In the example, NO is disabled signifying that Cheese cannot be removed. The Extra button that is enabled will allow an extra portion of Cheese to be added.
The Extra Button
enabled against an item signifies that it will be added as an Extra portion / quantity as defined under the Recipe Quantity header under the Modifiers and Ingredients accordion. As shown in the image above, Olives has Extra enabled against it. This means that if the Veg Toastie is selected with Olives set to Extra, an extra quantity of Olives, will be added as a modifier by default.
Please Note:
When you add an extra quantity of an item, there could be an extra price attached to it. That price would reflect on the Modifier popup screen.
Steps to mark a Modifier as an Ingredient
Navigate to Home > Inventory > Product to open the Product Master screen. Perform a Product search using the Product Code or Product Description. For example, you may search for Veggie Toastie Menu item. Click on the edit symbol under the “Actions” menu to bring up the “Edit Product” page, wherein you can define additional checks on a product.
Expand the “Modifiers and Ingredients” section. You will notice that the “Cheese” modifier is NOT marked as an “Ingredient” as of now.
The “Modifier” popup menu will look something like the picture below:
Toggle the switch “Treat as Ingredient” as shown in the picture below to mark the “Cheese Modifier” as an ingredient. Since you have now marked the “Cheese Modifier” as an ingredient it will make that “Modifier” as one of the base constituents of the “Menu Item”. What this means is that you cannot prepare and sell the menu item “Veggie Toastie” in this case, WITHOUT the “Cheese Modifier”. It will also have an impact on the “Modifier” popup menu. It will now look something like the picture below:
When you mark a “Modifier” as an ingredient it will make that “Modifier” as one of the base constituents of the “Menu Item”. A modifier that has been marked as an ingredient will become crucial to the menu item. The menu item “Veggie Toastie” CANNOT be prepared/served WITHOUT this “Cheese” modifier.
Since this modifier is so crucial, it can neither be allowed to be removed NOR an extra portion of the modifier be allowed. It is because of this that both the switches Extra Allowed and Can be removed will be disabled.
A modifier marked as an ingredient signifies that it has become one of the base constituents and the menu item CANNOT be prepared/served WITHOUT this modifier. |
Treating a Modifier as an Ingredient
Treating a modifier as an ingredient affects stock levels. Let’s try to understand how this works. In our example, we have marked “Cheese” modifier as an “Ingredient”. The other 2 modifiers that we are now left with are “Guacamole” and “Olives”.
Extra Allowed: [Guacamole]
Let's say, for the “Guacamole” modifier, we have configured Option = NO and Qty = 0.25. In this case when the Modifier popup menu opens, NO will be highlighted, and you will have the choice to select either Standard or Extra.
When you click “Standard” it will ‘tell’ the application to deduct One Portion of the modifier (0.25) from the inventory.
When you click “Extra” it will ‘tell’ the application to deduct double the portion of the modifier to 0.25 X 2 = 0.5 from the inventory.
Modifiers are by default NOT stock controlled. All this will work only if the switch Product > Advance Settings > non-Stock is OFF |
Combo Product Type in Tagrain Hospitality
Overview
Combo items are products that are created by combining more than one Menu Items. For example, you may choose to combine different Menu Items like burgers, chips, drinks, salads, pastries, etc. to be sold together. In simple words, Combo products are nothing but the meal deals that you can configure to be sold on the POS.
Selecting a Combo as a product type, opens two additional accordion Elements and Constituents.
Characteristics – Combo Product Type
Menu Item type of products are characterized by the following features:
●
Menu Items mandatorily have a Product Group attached to them.
●
A Menu Item can be stock managed only if it DOES not have any modifiers defined for it. For example, if you are a retailer that sells already made products like sandwiches, muffins, cakes, etc., you may want to manage the inventory of these and such products. In such a case, you need not define the modifiers to these products.
●
If the modifiers are NOT defined for such products (menu items) the menu item is automatically be marked as non-Stock = FALSE
Steps to create Combo Product Type
It is best to ensure that you have all the information about the product before creating it as some settings cannot be modified after creation. Before creating a product, the following should be created: - Product Group Manufacturer Tax Code
|
Navigate to Home > Inventory > Product to bring up the Product Master List View Screen. Click the Add Product button to open the Product Card Screen. The Product Card Screen is split into sections called accordions.
Please Note:
Some accordions may or may not be visible, depending upon the Edition being used, the Plugin activated, AND Product Configuration.
When you select a Combo Type Product in the Product Type drop-down, the following accordions will appear in addition to the Header Section.
●
Costing and Pricing
●
Advance Settings
●
Inventory
●
Product Images
●
Elements
●
Constituents
Let us cover each of these sections in detail.
Header Section
In this accordion you are required to fill in the required information including the mandatory fields such as Description, Product Group, etc. from the available valid values. The mandatory fields are marked with an (*) asterisk mark.
The various fields in the Menu Item Product Card Screen are explained below:
Description:
You need to specify the Combo Product Name or Description in this field. This is what is printed on the receipts and displayed on the reports - This is a free text box.
Product Code:
This is a unique identifier for your Combo product. If you wish to enter a custom product code, then select the checkbox, and enter a custom product code. It helps to find the product on the Web Register. If this field is left blank, the application will auto-populate the field with the Product Code pre-defined in the application.
Product Group:
We use Product Groups so that it becomes easy to find the products on the Web Register. It also helps to see how similar products are performing via reports. You can specify a Product Group either by clicking the 3 dots [...] to open a Product Group Search Screen and select a Product Group OR by typing in the Product Group name.
UPC Code:
You need to specify a UPC Code or Barcode for the Combo Product. The UPC code is different from the Product Code. It helps you scan the Products at the Point of Sale.
Product Type:
Click on the drop-down menu to pick the Combo as your Product Type.
Tax Code:
Link the Combo Product to the Tax Code to ensure the correct rate of Tax is applied to the product when it is sold. You can specify a Tax Code either by clicking the 3 dots [...] to open a Tax Code Search Screen and select a Tax Code OR by typing in the Tax Code name.
Manufacturer (Brand):
Additional Product Information useful for locating the product or in reporting to see which Manufacturer (Brand) is selling well. You can specify a Manufacturer (Brand) either by clicking the 3 dots [...] to open a Manufacturer (Brand) Search Screen and select a Manufacturer (Brand) OR by typing in the Manufacturer (Brand) name.
Inclusive Taxed:
Switch this ON, if your Combo Product is tax inclusive.
Costing and Pricing Section
In this accordion you can either specify the standard cost and the markup % to calculate the Retail Price OR you can specify the standard cost and the retail price to calculate the markup %.
Advance Settings Section
In this accordion you can define and control the advanced settings related to your Combo Product Type, like Long Description | non-Stock | Allow Fractional Quantity etc.
Product Images Section
In this accordion you can attach an image to your Combo Product Type. This image would reflect on the Point-of-Sale Grid Screen and proves useful when you are selling that item at the Point of Sale. It ensures that the correct product is selected for billing.
Elements Section
In this accordion you can define the Elements for your Combo Product Type. Broad categories like Starters, Main Course, Sides, Drinks, Desserts, etc. can be considered as different elements that constitute a Combo.
Constituents Section
In this accordion you can define the Constituents for your Combo Product Type. For example, the constituents of Starters could be Soup, Salad. Similarly, Cheeseburger, Chicken Burger can be the constituents of Main (element) and so on.
Time Based Menus in Tagrain Hospitality
Overview
A Menu is a list of items (beverages & food items) that are available to be sold on the Web Register. These items can be sold individually or can be sold as a part of a combo deal. If you have menu items (products sold on the POS) and/or combo products that you would like to sell only during specific times, you can do so by creating time-based menus. Breakfast menu, lunch menu, kids’ menu, etc. are some examples of time-based menus.
Steps to create Time Based Menu
Navigate to Home > Inventory > Menu. This will bring up the Menu Master Screen. Click the Add Menu button. It will open the Menu Card screen. On this screen you can choose if you want your menu to be a time-based menu.
You must fill in the required information including the mandatory fields such as Menu Name | Active etc. The mandatory fields are marked with an (*) asterisk mark. The fields on the Create Menu Card screen are explained below:
Menu Name
Specify the Menu Name. For example: Breakfast Menu, Lunch Menu, etc.
Active
This switch determines if the menu is active or not. Menu which is not marked as active will not be available for selection on the Web Register.
Time Controlled
This switch determines whether the menu is available only for a specific time window. When you enable this switch 2 additional fields are activated - Available From and Available To.
Available From
This setting is editable only when the Time Controlled switch is set to ON. This setting lets you specify the Available From time. For example, you can specify the Available From time as 6:30 AM when setting up a Breakfast Menu.
Available To
This setting is editable only when the Time Controlled switch is set to ON. This setting lets you specify the Available To time. For example, you can specify the Available To time as 10:30 AM when setting up a Breakfast Menu.
Expand the Details section to specify the Menu Items that need to be included in the Breakfast Menu. For example, you may create a simple Breakfast Menu with 3 items in total - Ham & Egg Sandwich, Brewed Coffee, and Apple Juice. This menu would appear on the Web Register only during time specified when creating that time-based menu.
Add an Image for the Time-Based Menu. Click on the Pencil symbol to upload the image. This would help you identify the menu with ease on the Web Register or tablets.
Table Management in Tagrain Hospitality
Overview
Tagrain Hospitality is targeted towards small sized cafes and restaurants that sell food items like Burgers, Wraps, Sandwiches, Muffins, Pastries and beverages like coffee, tea, and bottled drinks along with service. These Cafes either sell pre-packaged food (already prepared food items) or food items that can be further modified on customer’s request. For example, the customer can ask for an extra slice of cheese in their burger OR can ask for an extra shot in the coffee OR can ask to remove ice cubes from the cold drink. These cafes and restaurants have a small seating area with a few tables where the food is served to the customers and/or a takeaway section where the customer has the option to pick up the ordered food.
Table Configuration
For efficient service and improved customer service, these tables are identified by table numbers (or any other form of identification). These and such Cafes also cater to Take Away orders, which could come through an external application OR the walk-in customer may just want to take away the ordered items. Tagrain Hospitality allows you to define as many tables in your Cafe with one of the tables being marked as Take Away table. A takeaway order will be ‘served’ to the takeaway table. Tables are defined in the Store master and the below section covers the steps required to define Tables in Tagrain Hospitality.
Steps to configure and manage Tables
Tables MUST be defined, and configured under the Store Management settings in Tagrain Hospitality POS. The section below covers the steps required to define Tables in Tagrain Hospitality.
Navigate to Home > Setup > Store Management > Stores. This will open the Store Master Data screen. Click the Edit symbol next to your store that you wish to add the tables to or remove the tables from. Expand the Tables section. Addition or Deletion of Tables can be achieved from under the Action column. Clicking on the + symbol will add a table and similarly clicking on the delete symbol will delete the corresponding table. In the below picture, we have created 4 tables in total. We have reserved 3 tables for Dine In orders and one for Takeaway orders.
Table Accordion Explained
This section gives you a brief overview of each setting displayed under the Tables accordion.
#
This field displays the index number. It proves useful in knowing the total number of tables configured at the store in a glance.
Name
This field is a text field and displays the Table Label.
Active
This field is a toggle switch. If this switch is enabled, it will mark the corresponding table as “Active”.
Orders can only be placed for Tables which are marked as “Active”. An active table in this context means that the table still exists in the store.
Takeaway
This field is a toggle switch. If this switch is enabled, it will reserve the corresponding table for “Takeaway” orders.
From Order No
In a fast-moving Cafe or Restaurant with many takeout orders, From Order No. is an easy identification of the order. This order number is in addition to the transaction number that the application generates for all the sales.
To Order No
This is the number at which the takeout order number resets to the starting (From Order No.)
Action
This field contains a “Delete” button and an “+” button. The delete button allows you to delete a “Table” you no longer require in the configuration. Once deleted this table would not appear in the Table Popup Menu on the POS screen. The add button allows you to add a “Table” to the existing configuration. Once added this table would start appearing in the Table Popup Menu on the POS screen.
At Least one table should be marked as a Takeaway table wherein all the takeaway orders are routed for easy identification. It can be given a running number. This is more for order identification and convenience of the cashier to easily identify the order. |
Table Assignment
Once you have added the food items and beverages to be sold on the Web Register you must click the Pay button to proceed to the Table Selection Screen.
The table selection popup will list all the tables that have been defined in the Table Master. This table selection popup will appear on the Point of Sale (POS) screen only if the following conditions are met: – Tables have been defined the application – At least one of the items ordered is a Menu Item
|
Click on a Table Number to select a table. Then click the Select button to confirm your table selection. This will assign the table selected to the order placed. The table number in this context as a link between the order and the table where the customer will be sitting.
Selling a Menu Item | Combo Product
The procedure to sell a Menu Item is no different than selling a Combo Product on the Hospitality Point of Sale. For the purpose of this user guide, we have picked up a Combo Product.
Navigate to Home > Web Register > POS to open the Point-of-Sale screen. Click on the Combo Meals tile. Select the desired Combo Meal Product. We chose to go with the “Extra Value Meal”. This opened up the Extra Value Meal popup screen.
You must select a Main Dish. This Main Dish can be modified by clicking the “Customize” hyperlink. For the purpose of this user guide, we have selected the Chicken Burger. Let us try to customize this using the modifiers. We have decided to go in for some Extra Cheese and Extra Mayo. Upon adding Extra quantities of Cheese and Mayo, there is an additional amount of .25 + .25 = .5 that gets added to the total.
Select the Side Dish. For the Side Dish, we have selected 1 quantity of “Fries Medium”
Select the Drink. For Drink we have selected 1 quantity of “Fountain Coke Medium”. We have customized this with No – ice.
A fully customized Menu Item/Combo Meal will look something like this on the Point of Sale.
Click the “Pay” button to proceed to the “Select Table” screen. This screen will display the table number of each table along with the “Take Away” table. Select the option for Dine In or Take Away as opted by the customer. Upon successful payment a “Receipt/Tax Invoice” would be generated. This will display the Food item or Beverage that the Customer has brought along with the mode of payment selected.
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