Store credits is a type of payment and can be used in the sales transaction. Store credits are issued to customers at the time of refund.
The Store Credits are generally issued to a customer when processing a refund.
To use Store Credits as a payment type, you need to open the “Web Register” and pick a customer who has a store credit balance.
Click on the symbol. This will bring up the “Customer Information” page wherein you can view detailed information about the customer, including his store credits, loyalty points, list of recent transactions, etc.
Add some products to the transaction list and click “Pay”.
Select “Store Credit” as the payment option. The Payment Screen also displays the total store credit balance that the customer has.
Upon successful payment, you can go back to the Web Register and view the “Customer Information Card”. You will notice that the Store Credit balance for "Glenn Berray" has reduced from SGD335 to SGD185, which is equivalent to the amount utilized for making the payment. He is now left with SGD150 as the new Store Credit balance.
The Store Credit balance of the customer will get automatically updated as soon as the transaction is completed.
Note: The “Store Credit” balance that is utilized to make payment is also reflected in the Sale Receipt of the corresponding sale transaction.
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What Are Store Credits And How To Issue Them