Scan and Order Plugin
How will I know if a new order has been placed?
When a new Table Order is placed, you will see a pop up for the new order in the notification section on the Web Register. (As shown in the screenshot below) A corresponding entry for the new order is recorded under Recent Sales as a Suspended ...
Can I generate a QR Code for a Takeaway Table?
The application does NOT allow you to generate a QR Code for a table marked as a Takeaway table. Even if you attempt to enable QR Ordering for a Takeaway table the application will generate an error message pop up stating that QR Ordering is not ...
What product types can be ordered online using the scan and order plugin?
The Scan and Order Plugin allows customers to use their mobile phones to scan a QR code at their table or seat to place an order. Using the scan feature they can place an order for the following product types: Combo Items Menu Items Modifiers
Do I have to pay an extra amount in order to generate a QR code?
The Scan and Order Plugin is license based. This means the amount you pay depends on the number of QR Codes that you generate for your table(s). So if you intend to expand your cafe or restaurant business and add new tables, you will have to pay an ...
As a customer, do I need to register myself to place an order?
Yes, when you tap on the Place Order button to place an order, a customer registration pop up screen appears. This screen prompts you to specify your details like your name, email, and phone number. This actually helps deliver the order to the ...
Can I see the total value of the food items ordered?
Yes, you can see the total value of the food items ordered on the My Cart screen. It also lets you see the customisations made to the food Item along with the corresponding increase or decrease in price. You can tap on the View Cart popup that ...
I have configured my Scan and Order plugin but still my customers are getting the "Table Not Found" error?
Your customers may encounter an Table Not Found error if the Table for which you have generated the QR Code is not marked as Active. To prevent this error from reoccurring, you can navigate to Home > Setup > Store Management, expand the Tables ...
Can I brand the landing page of my Scan & Pay app?
Once the Scan and Order Plugin is activated, an additional Scan and Order Button appears on the Application Settings page. You can click on this Scan and Order button to open the Scan and Order Settings page. All the settings pertaining to the mobile ...
How many QR codes does the application allow?
The Scan and Order Plugin does not restrict you to create QR codes. Using the Table accordion, under Store Management, you can create as many QR Codes as you want. However, you need to keep in mind that since the Scan and Order Plugin is license ...
Can I brand the landing page of my Scan & Pay app?
Once the Scan and Order Plugin is activated, an additional Scan and Order Button appears on the Application Settings page. You can click on this Scan and Order button to open the Scan and Order Settings page. All the settings pertaining to the mobile ...
How many QR codes does the application allow?
The Scan and Order Plugin does not restrict you to create QR codes. Using the Table accordion, under Store Management, you can create as many QR Codes as you want. However, you need to keep in mind that since the Scan and Order Plugin is license ...
How do I create the QR code in Tagrain?
Once you have activated the Scan and Order Plugin you can navigate to Home > Setup > Store Management to open the Store Master Data Screen. Click the Edit symbol next to your store under which you intend to modify the tables. Expand the Tables ...
Does a user require special permission to work with the scan and order plugin?
No. To be able to use the Scan and Order plugin features you do not require any special permission or priviledge. If you have access to the Web Register, you are good. You can always navigate to Home > Setup > User Management > Roles to check the ...
What all product types can I order using the scan and order plugin?
The Scan and Order Plugin allows customers to use their mobile phones to scan a QR code at their table or seat to place an order. Using the scan feature they can place an order for the following product types: Combo Items Menu Items Modifiers
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