Collect Payments using Elavon
In this article: We will cover the steps to collect card payment using the Elavon Payment Processor. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different device then please contact us in advance to confirm compatibility with Tagrain. |
Introduction
Elavon Payment Processor plugin is a software module that seamlessly integrates with Tagrain POS and allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers at the POS using the Elavon Payment Device. This integration helps your cashier by removing the need to manually enter the amount and card details at the POS.
The Elavon Payment Processor plugin when subscribed to and activated allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers using the Elavon Payment Device.
Available only for the USA and Canada, Elavon Payment Processor plugin allows you to accept normal and contactless NFC credit and debit card payments from all major brands using the Elavon Payment Device.
The Elavon Payment Processor plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription as the plugin is free.
After you subscribe to the Elavon Payment Processor plugin, you will have to map the Elavon Payment Processor Device to your POS terminal to be able to accept card payments.
Prerequisites
The only prerequisite to collect credit and debit card payments using Elavon is to add Elavon as a payment type in Tagrain.
Subscribing to Elavon Payment Processor Integration plugin is a multi-step process.
--Activate the plugin
--Configure the Elavon Payment Type
--Generate Elavon Payment Device ID
For more details, refer to the article: Elavon Payment Processor Integration Plugin Activation
Steps to collect payment using Elavon
The steps explaining how to receive credit and debit card payments from a customer using Elavon as the Payment Type are explained below:
Scan a few products to the transaction grid and click the Pay button to reach the Payment screen.
On the Payment screen, you should see Elavon listed as one of the payment methods.
Edit the Amount To Pay field to enter the amount that the customer wants to pay using the Credit / Debit Card
Click the Elavon button, to receive the credit/debit card payment via the Elavon payment processor.
For illustration, we have entered $263.06 as the amount to be paid using the Credit / Debit Card. Click the OK button, to process the payment using the Elavon Payment Device.
Your customer can either insert, tap, or swipe the EVM card on the Elavon Payment Device.
Ask the customer to type the card pin number to authorise the payment.
The Elavon Payment Device will display the Amount To Pay on the screen.
Press 1 to acknowledge the Amount To Pay.
The screenshot below depicts that a payment of $263.06 was made using the Elavon Payment Device and the balance $300 now reflects as the Amount To Pay.
A sale transaction receipt is printed when the payment is successful.
If the switch Separate Receipt For Credit Card is flipped ON, a credit card transaction receipt is printed in addition to the regular transaction receipt.
The screenshot below depicts a Credit Card Transaction Receipt. This Credit/Debit Card receipt is generated in addition to the standard transaction receipt that is printed from Tagrain POS.
The receipt printed from the Elavon device will only reflect sales made through a credit card and a debit card. If the payment is made using other payment types, it will reflect on the regular transaction receipt generated at the POS terminal.
Click the ADD NEW SALE button and you will be taken back to the POS transaction screen to start a new transaction.
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