Collect Payments using Windcave

Collect Payments using Windcave

In this article we will cover the steps to collect card payment using the Windcave Payment Processor.
Please Note - Tagrain Windcave Payment Processor has been tested with the CHU200T, If you intend to use a different device then please contact us in advance to confirm compatibility with Tagrain.

Windcave Device CHU200T

Certifications & Compliance

PCI PTS 6.x compliant with PCI P2PE, EMVCo L1 & L2 Contact and Contactless security requirements to keep your transactions secure and reduce your compliance costs.




Introduction

Windcave Payment Processor  plugin is a software module that seamlessly integrates with Tagrain POS and allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers at the POS using the Windcave Payment Device. This integration helps your cashier by removing the need to manually enter the amount and card details at the POS. See: Windcave Payment Processor Plugin Features.

Available in multiple countries including the USA, Canada, and Great Britain, Windcave Payment Processor Plugin allows you to accept normal and contactless NFC credit and debit card payments from all major brands. The Windcave Payment Processor Plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription.
The Windcave Payment Processor  plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription. See: Subscription Management in Tagrain 

Prerequisites

The only prerequisite to collect credit and debit card payments using Windcave is to add Windcave as a payment type in Tagrain.  

Subscribing to Windcave Payment Processor Integration plugin is a multi-step process. 
  1. Activate the plugin
  2. Configure the Windcave Payment Type
  3. Generate Windcave Payment Device ID

For more details, refer to the article: Windcave Payment Processor Integration Plugin Activation 

Steps to collect payment using Windcave

The steps explaining how to receive credit and debit card payments from a customer using Windcave as the Payment Type are explained below: 

Scan a few products to the transaction grid and click the Pay button to reach the Payment screen. 


On the Payment screen, you should see Windcave listed as one of the payment methods. 



Edit the Amount To Pay field to enter the amount that the customer wants to pay using the Credit / Debit Card and then click the Windcave button, to receive the credit/debit card payment via the Windcave payment processor. 

For illustration, we have assumed that the customer has selected the entire amount of 10.17 to be paid using the Credit / Debit Card.



Click the OK button, to send the payment request on the Windcave Payment Device.  

The Windcave Payment Device will display the Amount To Pay on the screen. Your customer can either insert, tap, or swipe the EMV card on the Windcave Payment Device.

Ask the customer to type the card pin number and press the Green OK button to authorise the payment. 

A sale transaction receipt is printed when the payment is successful. This receipt will reflect the payment made using the Windcave device.


If the switch Separate Receipt For Credit Card is flipped ON, a credit card transaction receipt is printed in addition to the regular transaction receipt. 



The receipt printed from the Windcave device will only reflect sales made through a credit card and a debit card. If the payment is made using other payment types, it will reflect on the regular transaction receipt generated at the POS terminal. 

Click the ADD NEW SALE button and you will be taken back to the POS transaction screen to start a new transaction.

Suggested Readings


    • Related Articles

    • Collect Payments using Elavon

      In this article: We will cover the steps to collect card payment using the Elavon Payment Processor. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different device then please ...
    • Sale Using Multiple Credit/Debit Cards - Windcave

      In this article we will cover the steps to collect payment using multiple Credit/Debit cards using the Windcave Payment Device. Please Note - Tagrain Windcave Payment Processor has been tested with the CHU200T. If you intend to use a different device ...
    • Refund Using Multiple Credit/Debit Cards - Windcave

      In this article we will cover the steps to process a refund where the payment was made using multiple Credit/Debit cards using the Windcave Payment Device. Please Note - Tagrain Windcave Payment Processor has been tested with the CHU200T. However, if ...
    • Windcave - Baseless Refund

      In this article we will cover the steps explaining how to refund credit card payments using Windcave as the Payment Type. Please Note - Tagrain Windcave Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different ...
    • Void a payment made using Windcave (From the Payment Screen)

      In this article we will cover the steps to void a Windcave payment. Please Note - Tagrain Windcave Payment Processor has been tested with the CHU200T, If you intend to use a different device then please contact us in advance to confirm compatibility ...