Collect Payments using Windcave

Collect Payments using Windcave





In this article:


We will cover the steps to collect card payment using the Windcave Payment Processor.


Please Note - Tagrain Windcave Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different device then please contact us in advance to confirm compatibility with Tagrain.



Introduction

Windcave Payment Processor  plugin is a software module that seamlessly integrates with Tagrain POS and allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers at the POS using the Windcave Payment Device. This integration helps your cashier by removing the need to manually enter the amount and card details at the POS. 



Available only for the USA and Canada, Windcave Payment Processor Integration plugin allows you to accept normal and contactless NFC credit and debit card payments from all major brands using the Windcave Payment Device.


The Windcave Payment Processor  plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription.




Prerequisites

The only prerequisite to collect credit and debit card payments using Windcave is to add Windcave as a payment type in Tagrain.  



Subscribing to Windcave Payment Processor Integration plugin is a multi-step process. 


  • Activate the plugin

  • Configure the Windcave Payment Type

  • Generate Windcave Payment Device ID 



Steps to collect payment using Windcave

The steps explaining how to receive credit and debit card payments from a customer using Windcave as the Payment Type are explained below: 


Scan a few products to the transaction grid and click the Pay button to reach the Payment screen. 

 


On the Payment screen, you should see Windcave listed as one of the payment methods. 


Edit the Amount To Pay field to enter the amount that the customer wants to pay using the Credit / Debit Card and then click the Windcave button, to receive the credit/debit card payment via the Windcave payment processor. 


For illustration, we have assumed that the customer has selected the entire amount of 10.17 to be paid using the Credit / Debit Card.


Click the OK button, to send the payment request on the Windcave Payment Device.  


The Windcave Payment Device will display the Amount To Pay on the screen. Your customer can either insert, tap, or swipe the EMV card on the Windcave Payment Device.


Ask the customer to type the card pin number and press the Green OK button to authorise the payment. 


A sale transaction receipt is printed when the payment is successful. This receipt will reflect the payment made using the Windcave device.



Tip - The Payment made using the Windcave Payment Device will reflect at 2 different places.


  1. On the Transaction Receipt screen

  2. On the Recent Sales screen




If the switch Separate Receipt For Credit Card is flipped ON, a credit card transaction receipt is printed in addition to the regular transaction receipt. 




The receipt printed from the Windcave device will only reflect sales made through a credit card and a debit card. If the payment is made using other payment types, it will reflect on the regular transaction receipt generated at the POS terminal. 


Click the ADD NEW SALE button and you will be taken back to the POS transaction screen to start a new transaction.


Suggested Readings

Plugins

Windcave Payment Processor Integration Plugin Features

Sale Using Multiple Credit/Debit Cards - Windcave

Refund Using Multiple Credit/Debit Cards - Windcave


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