Scan and Order Plugin Deactivation

Scan and Order Plugin Deactivation


In this article:


We will cover the steps to deactivate the Scan and Order Plugin.



Introduction

Scan and Order Plugin is a software module that seamlessly integrates with Tagrain POS and allows customers to use their mobile phones to scan a QR code kept at their table(s) to place an order. Scanning the QR code opens a mobile responsive landing page using which the customer can place a table order. 


If for some reason, you no longer require the Scan and Order Plugin, Tagrain makes it simple by allowing you to deactivate the Plugin.


Steps to deactivate the Scan and Order Plugin

You can deactivate the Scan and Order Plugin from the Purchase Subscription page. You can approach this page via the Plugins screen or the Manage Accounts section.


From the Plugins Screen

Step 1. Navigate to Home > Plugins. This will open the Plugins Grid View Screen


Step 2. Navigate to the “Active” section on the Plugins Grid View Screen. This section will display all the plugins that are currently active. You should see the “Scan and Order” Plugin. Click on the Deactivate button.



Step 3. Click on the  Review & Checkout button to open the Purchase Subscription page



Step 4. You should see the “Scan and Order” Plugin de-selected on the Purchase Subscription page, under the Already Active section. The Scan and Order Plugin tile will also display your QR Ordering entitlement.


Step 5. Review your order summary and click on the Confirm & Pay button in the Cart Detail section to proceed with deactivation.


From the Manage Account Section

Step 1. Navigate to the admin section on the top right corner of the screen and click on Manage Account


Step 2. On the Subscription screen that opens, click the Upgrade button to reach the Purchase Subscription page.



Step 3. You should see the “Scan and Order” Plugin de-selected on the Purchase Subscription page, under the Already Active section. The Scan and Order Plugin tile will also display your QR Ordering entitlement.




Step 4. Review your order summary and click on the Confirm & Pay button in the Cart Detail section to proceed with deactivation.



Subscription fee for Tagrain and its plugins is non-refundable. A plugin once purchased and activated shall not be refunded. You may however choose to deactivate the plugin if you no longer want to use it. 


Upon deactivation, all the features and functionality that were added to the application upon plugin activation are removed. However, the application retains all the data pertaining to the plugin till the end of your current billing cycle. At the start of the next billing cycle, this data is purged from the application.


You can always choose to reactivate the Plugin without incurring any additional charges, during its subscription cycle.


There will be no change in your subscription amount if you are only deactivating the Scan and Order Plugin AND not updating your store / POS count. 




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