Customer Orders and Delivery Management Plugin
My customers are getting an error "Table Not Found". How do I fix it?
Your customers may encounter an Table Not Found error if the Table for which you have generated the QR Code is not marked as Active. To prevent this error from reoccurring, you can navigate to Home > Setup > Store Management, expand the Tables ...
How to activate the Customer Order and Delivery Management Plugin in Tagrain?
The Customer Order and Delivery Management Plugin can be activated from the Purchase Subscription screen. You simply need to put a tick against the check box on the Customer Order and Delivery Management Plugin Tile to mark the Plugin as “Active” and ...
Can I set the order for Pickup or Delivery in Tagrain?
Tagrain allows a cashier to set the order for pickup or delivery. When the Plugin Customer Orders and Delivery Management is purchased and activated, two new settings - Enable Collect from Store and/or Enable Ship from Store get enabled under Global ...
What is the impact of store pickup or delivery on inventory?
When the Plugin “Customer Orders and Delivery Management” is purchased and activated, you can mark a transaction for either “Pickup” or “Delivery” in Tagrain. A transaction marked as “Pickup” or “Delivery” will have the following impact on inventory: ...
What is the difference between Order Refund and Order Cancellation?
A Refund sale order can be raised only for products that have been delivered whereas a Cancelled sale order is raised for products which are yet to be delivered.
Can I generate a report on collection and delivery?
Yes, Tagrain allows you to generate a report on collection and delivery. Collection and Delivery Orders Report is used to monitor the status of all orders that are either delivered or pending delivery or pending store pickup.
What are the different fulfilment stages?
A transaction in Tagrain can fall under any one of the following category types. Completed: This is a complete sale. A transaction has this status when the transaction is a simple sale without any delivery or pickup options. Delivery Pending: This is ...
Can I set the order for Pickup or Delivery in Tagrain?
Tagrain allows a cashier to set the order for pickup or delivery. When the Plugin Customer Orders and Delivery Management is purchased and activated, two new settings - Enable Collect from Store and/or Enable Ship from Store get enabled under Global ...
How to activate the Customer Order and Delivery Management Plugin in Tagrain?
The Customer Order and Delivery Management Plugin can be activated from the Purchase Subscription screen. You simply need to put a tick against the check box on the Customer Order and Delivery Management Plugin Tile to mark the Plugin as “Active” and ...
Can I activate the Customer Order and Delivery Management Plugin again?
Yes. You can always choose to reactivate the Customer Order and Delivery Management Plugin. However, there are 2 possible scenarios here. Scenario 1: Your deactivation date is BEFORE the end of your current billing cycle. In this case, you just need ...
Will the Customer Order and Delivery Management Plugin deactivation affect my existing subscription?
Yes, deactivating the Customer Order and Delivery Management Plugin will reduce your subscription amount for your next billing cycle. The reduction in amount will depend upon your choice of edition and the billing cycle that you have opted for. Let’s ...
What happens to the data after the Customer Order and Delivery Management Plugin is deactivated?
Once the Customer Order and Delivery Management Plugin is deactivated the data will remain till the end of your current billing cycle. At the start of the next billing cycle, the data pertaining to this Plugin will be purged from the application.
How to deactivate the Customer Order and Delivery Management Plugin in Tagrain?
The Customer Order and Delivery Management Plugin can be deactivated from the Purchase Subscription screen. Click on your Profile Picture and click “Manage Account” to bring up the Purchase Subscription screen. To deactivate the Plugin, you simply ...
Can I deactivate the Customer Order and Delivery Management Plugin in Tagrain?
Yes, you can always deactivate the Customer Order and Delivery Management Plugin from the “Purchase Subscription” screen. Even though you deactivate, the Plugin will remain “active” till the end of your current subscription cycle. During this ...
How can I subscribe to the Customer Order and Delivery Management Plugin in Tagrain?
The Customer Order and Delivery Management Plugin can be subscribed to and managed from the Purchase Subscription Screen in the application. You simply need to put a tick against the check box on the “Customer Order and Delivery Management” Plugin ...