Sale Using Multiple Credit/Debit Cards - Elavon
In this article: We will cover the steps to collect payment using multiple Credit/Debit cards using the Elavon Payment DEvice. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different device then please contact us in advance to confirm compatibility with Tagrain. |
Introduction
Elavon Payment Processor plugin is a software module that seamlessly integrates with Tagrain POS and allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers at the POS using the Elavon Payment Device. This integration helps your cashier by removing the need to manually enter the amount and card details at the POS. See: Features of the Elavon Payment Processor Integration Plugin.
Quote - The Elavon Payment Processor plugin when subscribed to and activated allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers using the Elavon Payment Device.
Info - Available only for the USA and Canada, Elavon Payment Processor plugin allows you to accept normal and contactless NFC credit and debit card payments from all major brands using the Elavon Payment Device.
Note - The Elavon Payment Processor plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription as the plugin is free.
Alert - After you subscribe to the Elavon Payment Processor plugin, you will have to map the Elavon Payment Processor Device to your POS terminal to be able to accept card payments.
Prerequisites
The only prerequisite to collect credit and debit card payments using Elavon is to add Elavon as a payment type in Tagrain.
Subscribing to Elavon Payment Processor Integration plugin is a multi-step process.
--Activate the plugin
--Configure the Elavon Payment Type
--Generate Elavon Payment Device ID
For more details, refer to the article: Elavon Payment Processor Integration Plugin Activation
Steps to perform sale using multiple credit/debit cards
Scan a few products to the transaction grid and click the Pay button to reach the Payment screen.
On the Payment screen, you should see Elavon listed as one of the payment methods.
Click the Elavon button, to receive the credit/debit card payment via the Elavon payment processor.
To demonstrate sales using multiple cards, we are going to split the payment. We are going to pay the total using different payment methods.
Let’s assume that the customer pays $25 using one card and $50 using another. The balance is paid in cash.
Edit the Amount to Pay field and specify $25. This amount will be paid via the Credit / Debit Card using the Elavon Payment Device.
The payment authorisation request is sent to the Elavon Device mapped to your POS register. Ask the customer to enter the PIN and authorise the payment.
Edit the Amount to Pay field again and specify $50. This amount will be paid via the Credit / Debit Card using the Elavon Payment Device.
The payment authorisation request is sent to the Elavon Device mapped to your POS register. Ask the customer to enter the PIN and authorise the payment.
The payment authorisation request is sent twice to the Elavon Device mapped to your POS register. This is because for Elavon these are 2 separate interactions. Customer will have to individually authorise these.
The balance amount of $82.66 is paid using Store Credit and Cash. The same reflects on the transaction receipt.
Transaction Receipts
In the scenario that we just mentioned, where the payment has been made using 2 different credit cards, the application will print the following receipts:
Sale transaction receipt (Consolidated)
Multiple credit / debit card transaction receipts (one for each card)
A screenshot of the transaction receipt is shown below:
A screenshot of the credit / debit transaction receipt is shown below:
In a separate article on Web Register, we mentioned that the Recent Sales tile is used to view a list of all recent sale transactions performed. Navigate to Recent Sales and expand a transaction where Elavon was used as a Payment Method.
You will notice that Elavon is listed as a Tender Type and this entry appears twice. This is because Customer has paid using 2 different credit cards. He has paid $50 using one card and $35 using another. So for Elavon these are 2 separate transactions.
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