What information can I monitor using the Appointment Report?

What information can I monitor using the Appointment Report?

Introduction

Appointment Report is used for monitoring the appointments booked store wise. The report contains information about the services booked, along with the appointment date and time. It also gives you information about the customer who booked the service along with his contact details - email address and phone number.


Prerequisites

Appointment Booking is a mechanism where your customer can reserve a specific time slot usually online or over the phone to avail professional services. You can book appointments for service in Tagrain only when you subscribe to and activate the Appointment Booking plugin.


Steps to generate the Appointment Report

The steps to generate the Appointment Report are explained below:


Navigate to Home > Reports > Appointment Booking



Select a Service. This field is optional. You can either type the name of the Service in the Service Text Field OR click on the [...] to select a Service on theService Selection screen.



Specify a Date Range for which the report is to be generated. You can either click on the date itself to pick the Start Date and the End Date OR use the Date Template to pick a date range from the menu displayed on the right. You can even define a Custom Date Range. Click the Apply button to save the Date Range specified. 





Click on the Search Button to generate the report.


Once the report is generated, the columns can then be filtered in ascending / descending order.



The Appointment Booking Report is displayed in a grid format. Every row in the grid represents a transaction. Each column in the grid represents the different values of the transaction (row)


Appointment Report Data

The Appointment Booking Report contains the following information:

Service

Displays the name of the service offered at the Store


Appointment Date

Displays the date when the appointment is scheduled


Appointment Time

Displays the time when the appointment is scheduled


Store

Displays the name of the store that is arranging the service


Customer Name

Displays the name of the customer for whom the appointment is booked


Email

Displays the email address of the person for whom the appointment is booked


Phone Number

Displays the phone number of the person for whom the appointment is booked


Export the Appointment Report

The Appointment Report can be exported using the Export button. The steps to export the Appointment Report are as follows:


Step 1. Generate the Appointment Report button

Step 2. Click on the Export button 

Step 3. Browse to a location where you want to save the Appointment Report

Step 4. Click on the Save button to save the AppointmentReport.xls file.




When exporting the Appointment Report report, the date is always exported in MM/DD/YYYY format irrespective of the date format specified in Display Settings (Home > Setup > General Settings > Display Settings) OR the date time format of the Operating System OR Excel.



Print the Appointment Report

Appointment Report can be printed using the Print button. The steps to print the Appointment Report are explained below:


Step 1. Generate the Appointment Report.  

Step 2. Click the Print button to open the Print Preview page. 

Step 3. Select the destination printer. 

Step 4. Specify the number of copies and pages to be printed.

Step 5. Click on the Print button to print the Appointment Report



Suggested Readings

Appointment Booking Plugin Activation

Appointment Booking Plugin Deactivation

Appointment Booking Plugin Features

Appointment Booking Plugin Configuration and Setup

Appointment Booking Plugin - Create a New Service

Appointment Booking Plugin - Create a New Template

Appointment Booking Plugin - Service Portal Page

Appointment Booking Plugin - Book an Appointment




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