Moneris Payment Processor plugin - Deactivation

Moneris Payment Processor plugin - Deactivation



In this article:


We will cover the steps to deactivate the Moneris Payment Processor plugin.


Please Note - Tagrain Moneris Payment Processor has been tested with the Moneris A920, If you intend to use a different device then please contact us in advance to confirm compatibility with Tagrain.



Introduction

Moneris Payment Processor plugin is a software module that seamlessly integrates with Tagrain POS and allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers at the POS using the Moneris Payment Device. This integration helps your cashier by removing the need to manually enter the amount and card details at the POS.



Available only for Canada, Moneris Payment Processor plugin allows you to accept normal and contactless NFC credit and debit card payments from all major brands using the Moneris Payment Device.


The Moneris Payment Processor plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription. See: Subscription Management in Tagrain 



If for some reason, you no longer require the Moneris Payment Processor plugin, Tagrain makes it simple by allowing you to deactivate the plugin. Upon deactivation:


  • All the features and functionality added to the application upon plugin activation are removed. 


  • The data pertaining to this plugin is primarily associated with the reference numbers and auth numbers for the credit card transactions done, and so the data is retained unlike other plugins where the application retains all the data pertaining to the plugin till the end of your current billing cycle. 


Plugin Deactivation Steps

You can deactivate the Moneris Payment Processor plugin from the Purchase Subscription page. You can access this page either from the Plugins screen or OR via the Manage Accounts section.


From the Plugins Screen

Step 1. Navigate to Home > Plugins. This will open the Plugins Grid View screen. This screen is divided into five sections



All

Displays all the Plugins, irrespective of the fact whether they are active or not.


Active

Displays those Plugins that have an active subscription.


In-Active

Displays those Plugins that the user has not yet subscribed to.


Recommended

Displays those Plugins that, when subscribed, allow the user to upscale his business.


Integrations

Displays all the third-party Plugins that seamlessly integrate with Tagrain to extend its capabilities further.



Step 2. Navigate to the “Active” section. You should see the Moneris Payment Processor plugin listed here. Click the Deactivate button on the Moneris Payment Processor plugin tile to bring up the Deactivation Popup screen.



Step 3. Click on the Review & Checkout button to proceed to the Purchase Subscription page.



Step 4. Navigate to the Already Active section on the Purchase Subscription page. You should see the Moneris Payment Processor plugin unticked / deselected for deactivation. 




When you approach the Purchase Subscription page from the Plugins screen, you will see that the Moneris Payment Processor plugin is already deselected (unticked) for deactivation.



Step 5. Review your order summary and click on the Confirm & Pay button in the Cart Detail section to proceed with deactivation.


From the Manage Account Section

Step 1. Navigate to the admin section in the top right corner of the screen and click Manage Account. 


Step 2. On the Subscription screen that opens, click the Upgrade button to reach the Purchase Subscription page.



Step 3. Navigate to the Already Active section on the Purchase Subscription page. You should see the Moneris Payment Processor Integration plugin.  Untick / deselect the plugin to mark the plugin as Inactive.




When you approach the Purchase Subscription page from the Manage Account section, you will see that the Moneris Payment Processor plugin is  selected (ticked) and displayed under the Already Active section. You will have to manually remove the tick from the activation check box to mark the plugin as Inactive.



Step 4. Review your order summary and click on the Confirm & Pay button in the Cart Detail section to proceed with deactivation.


Deactivation Tip

Once you have successfully deactivated the Moneris Payment Processor plugin, you should unpair the Moneris Payment Processor Device from your POS terminal to avoid running into application errors. 



The subscription fee for Tagrain and its plugins is non-refundable. A plugin once purchased and activated, shall not be refunded. You may, however, choose to deactivate the plugin if you no longer want to use it. 


Upon deactivation, all the features and functionality added to the application upon plugin activation are removed and the application retains all the data pertaining to the plugin till the end of your current billing cycle. However, in the case of Moneris Payment Processor plugin it is slightly different. The data pertaining to this plugin is primarily associated with the reference numbers and auth numbers for the credit card transactions done, and so the data is retained and never purged from the application.


You can always reactivate the Moneris Payment Processor plugin without incurring additional charges during its subscription cycle. However, you will have to reconfigure your Moneris Payment Type.


There will be no change in your subscription amount in the current billing cycle if you are only deactivating the Moneris Payment Processor plugin AND not updating your store / POS count. 



Suggested Readings

Moneris Payment Processor Plugin Activation

Collect Payment using Moneris

Refund Involving Moneris Payment Type

Void a Payment made using Moneris (From the Payment Screen)

Moneris Payment Processor Plugin Features

Sale Using Multiple Credit Cards - Moneris

Refund Using Multiple Credit Cards - Moneris

Subscription Management in Tagrain


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