Introduction

Moneris Payment Processor plugin is a software module that seamlessly integrates with Tagrain POS and allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers at the POS using the Moneris Payment Device. This integration helps your cashier by removing the need to manually enter the amount and card details at the POS. 

Prerequisites

The only prerequisite to collect credit and debit card payments using Moneris is to activate the Moneris Payment Processor plugin and add Moneris as a payment type. 

For more details, refer to the article: Moneris Payment Processor Plugin Activation

Payment Type(s) are the different ways a customer pays for the purchases made on the Point of Sale terminal. Cash, Credit Card, Gift Card, On Account, Loyalty, Store Credit, etc. are some examples of Payment Types. 

However, at times you may be required to void a payment type. For example while making payment a customer may change his mind and opt for a different payment method. This is simple, as the application allows the cashier to flip to a different payment method in a matter of seconds. 

Please Note: You can only void a Moneris payment in case where a part payment is made.

Let us consider a similar transaction to demonstrate how to void a Moneris Payment.

Steps to void a Moneris payment

With multitude of sale transactions performed everyday sometimes the cashier may be required to void a payment. A cashier may cancel a payment that has been authorised but not settled through a Credit / Debit Card account. 

The steps explaining how to void a payment made using Moneris are explained below: 

Please Note: For the purpose of this article, we are focusing on how to void a Moneris payment. 

Scan a few products to the transaction grid and click the Pay button to reach the Payment screen. 

On the Payment screen, you should see Moneris listed as one of the payment methods. Edit the Amount To Pay field and enter the amount that the customer wants to pay using the Credit / Debit card. In this illustration we have specified $50 as the Amount to Pay.

Click the Moneris button, to receive the Credit / Debit card payment via the Moneris payment processor. 

The screenshot above depicts that a payment of $50 was authorised on the Moneris Payment Processor and the Amount To Pay field now reflects the balance amount to be paid.  

Before the transaction is paid in full, the customer decides to opt for a different payment method. 

In this scenario, since the payment has been authorised but is not yet settled through a Credit / Debit card account, you will have to void the payment. 

To void the Moneris Payment, you need to click the Delete symbol displayed in the row against the Moneris Payment Type. 

Selecting the No Receipt option on the Moneris Payment Device will display the following pop up screen on the POS terminal. 

• Print Customer and Merchant Copy

• Only print Customer Copy

• Don’t print anything on the payment device 

Depending upon the selection made, a credit card Void Purchase receipt is printed on the printer connected to the POS terminal. 

Suggested Readings

Moneris Payment Processor Plugin Activation

Moneris Payment Processor Plugin Deactivation

Collect Payment using Moneris

Refund Involving Moneris Payment Type

Moneris Payment Processor Plugin Features

Sale Using Multiple Credit Cards - Moneris

Refund Using Multiple Credit Cards - Moneris

Subscription Management in Tagrain