Unbox your Ingenico Link 2500 device

In the Ingenico Link 2500 device box you should find the following:

Power ON your Ingenico Link 2500 device

Lift the flap on the side of the Link/2500 covering the charging port and plug one end of the USB-C cable into the charging port and the other end of the USB-C cable into the power supply. Once done, plug the power supply into a power outlet. 

The Link/2500 will automatically turn on when connected to power. However, if it is powered down, press the green button to power on the device:

Wait 1 – 2 minutes until the reader displays the Device logo.

Connect to WiFi

Once the Link 2500 is on, press 0-0-0-1, to access the ADMIN MENU.

Press "2" on the keypad to select WiFi Parameters. 

If WiFi is not enabled select “Enable”.

Select “Scan Networks”. Select your access point’s SSID from the provided list. 

Enter your network’s WiFi password then press the green Enter key. 

Restart your Link/2500 by pressing the yellow button and the # key

Create a Payment Type

When you activate the Elavon Payment Processor plugin, an additional option for the Elavon is created and appears in the Payment Type drop-down.

You then need to configure the Elavon Payment Type to map the Elavon payment device to your POS terminal to be able to accept credit and debit card payments.

Steps to map the Elavon Payment Type to the POS Terminal

You must map the Elavon payment type that you just created to your POS terminal to be able to accept credit and debit card payments using the Elavon Payment Device. 

The steps to map the Elavon payment type are explained below:

Step 1. Navigate to Home > Setup > Store Management. This will open the Store Management screen.

Step 2. Click on the POS button to open the POS List View Screen. This screen displays a list of POS already defined in the application.

Step 3. Click on the Edit button on the POS List View Screen to open the settings page for the corresponding POS. You should see the Payment Device ID  field.

Step 4. Click on the Generate button next to the Payment Device ID field. This will open the Elavon Device ID Generation pop up screen. 

Step 5. Enter the Device Pairing Code and the Device Friendly Name in the respective fields. Click the Save button. 

When you click the Save button, on the Elavon Device ID Generation pop up screen, the Elavon Payment Device Id is generated and populated in the Payment Device ID field. 

Suggested Readings

Add Elavon as Payment Type

Elavon Payment Processor Plugin Activation

Elavon Payment Processor Plugin Features

Sale Using Multiple Credit Cards - Elavon

Refund Using Multiple Credit Cards - Elavon

Void a payment made using Elavon (From the Payment Screen)

Subscription Management in Tagrain