Sale Using Multiple Credit/Debit Cards - Elavon

Sale Using Multiple Credit/Debit Cards - Elavon



In this article:


We will cover the steps to collect payment using multiple Credit/Debit cards using the Elavon Payment DEvice.


Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different device then please contact us in advance to confirm compatibility with Tagrain.



Introduction

Elavon Payment Processor  plugin is a software module that seamlessly integrates with Tagrain POS and allows you to offer a quick, seamless and secure payment experience to your customers. Once set up, cashiers can take credit and debit card payments from customers at the POS using the Elavon Payment Device. This integration helps your cashier by removing the need to manually enter the amount and card details at the POS.




Available only for the USA and Canada, Elavon Payment Processor Integration plugin allows you to accept normal and contactless NFC credit and debit card payments from all major brands using the Elavon Payment Device.


The Elavon Payment Processor  plugin comes free with Tagrain. Activating this plugin will have no impact on your existing subscription. See: Subscription Management in Tagrain 



Prerequisites

The only prerequisite to collect credit and debit card payments using Elavon is to add Elavon as a payment type in Tagrain.  



Subscribing to Elavon Payment Processor Integration plugin is a multi-step process. 


  • Activate the plugin

  • Configure the Elavon Payment Type

  • Generate Elavon Payment Device ID



Steps to perform sale using multiple credit/debit cards

Scan a few products to the transaction grid and click the Pay button to reach the Payment screen. 



On the Payment screen, you should see Elavon listed as one of the payment methods.



Click the Elavon button, to receive the credit/debit card payment via the Elavon payment processor. 


To demonstrate sales using multiple cards, we are going to split the payment. We are going to pay the total using different payment methods.


Let’s assume that the customer pays $25 using one card and $50 using another. The balance is paid in cash. 



Edit the Amount to Pay field and specify $25. This amount will be paid via the Credit / Debit Card using the Elavon Payment Device.  




The payment authorisation request is sent to the Elavon Device mapped to your POS register. Ask the customer to enter the PIN and authorise the payment. 



Edit the Amount to Pay field again and specify $50. This amount will be paid via the Credit / Debit Card using the Elavon Payment Device.  




The payment authorisation request is sent to the Elavon Device mapped to your POS register. Ask the customer to enter the PIN and authorise the payment. 





The payment authorisation request is sent twice to the Elavon Device mapped to your POS register. This is because for Elavon these are 2 separate interactions. Customer will have to individually authorise these.



The balance amount of $82.66 is paid using Store Credit and Cash. The same reflects on the transaction receipt. 


Transaction Receipts

In the scenario that we just mentioned, where the payment has been made using 2 different credit cards, the application will print the following receipts:


  • Sale transaction receipt (Consolidated)

  • Multiple credit / debit card transaction receipts (one for each card)


A screenshot of the transaction receipt is shown below:




A screenshot of the credit / debit transaction receipt is shown below:



In a separate article on Web Register, we mentioned that the Recent Sales tile is used to view a list of all recent sale transactions performed. Navigate to Recent Sales and expand a transaction where Elavon was used as a Payment Method.


You will notice that Elavon is listed as a Tender Type and this entry appears twice. This is because the customer has paid using 2 different credit cards. He has paid $50 using one card and $35 using another. So for Elavon these are 2 separate transactions. 




Suggested Readings

How can I find the device ID for my Elavon payment device?

Add Elavon as Payment Type

Elavon Payment Processor Plugin Activation

Elavon Payment Processor Plugin Features

Refund Using Multiple Credit Cards - Elavon

Void a payment made using Elavon (From the Payment Screen)

Subscription Management in Tagrain



    • Related Articles

    • Refund Using Multiple Credit/Debit Cards - Elavon

      In this article: We will cover the steps to process a refund where the payment was made using multiple Credit/Debit cards using the Elavon Payment Device. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If ...
    • Collect Payments using Elavon Payment Type

      In this article: We will cover the steps to collect card payment using the Elavon Payment Processor. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different device then please ...
    • Void a Elavon Payment

      In this article: We will cover the steps to void a Elavon payment. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different device then please contact us in advance to confirm ...
    • Refund Involving Elavon

      In this article: We will cover the steps explaining how to refund credit card payments using Elavon as the Payment Type. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different ...
    • Elavon - Baseless Refund

      In this article: We will cover the steps explaining how to refund credit card payments using Elavon as the Payment Type. Please Note - Tagrain Elavon Payment Processor has been tested with the Ingenico Link 2500, If you intend to use a different ...